Privacy Policy

Overview

Expert Mobile Detailing ("we", "our", "us") respects your privacy. This policy explains what information we collect when you book a service, create an account, or contact us, and how we use it.

Information we collect

• Contact details — name, email, phone number, and service address you provide when booking.
• Vehicle and service details — vehicle type, preferred date/time, notes you share with us.
• Account info — email and authentication credentials if you create an account.
• Payment info — deposits and memberships are processed by Stripe. We never see or store your full card number.
• Usage data — basic analytics (pages viewed, device type) to improve the site.

How we use it

• To schedule, confirm, and deliver the service you booked.
• To send booking confirmations, reminders, and receipts.
• To respond to inquiries and provide customer support.
• To process payments and manage memberships.
• To improve our services and website.

Who we share it with

We do not sell your data. We share information only with vendors that help us run the business:

• Stripe — for payment processing.
• Email and hosting providers — to send transactional email and host the website.
• Legal requirements — if required by law or to protect our rights.

Your choices

You can request access, correction, or deletion of your data at any time by emailing expertmobiledetailing.ca@gmail.com. You may unsubscribe from marketing emails at any time; transactional emails (booking confirmations) will continue while you have active bookings.

Security

We use industry-standard encryption (HTTPS) and trusted providers (Stripe, Supabase) to protect your information. No system is 100% secure, but we take reasonable steps to safeguard your data.

Contact

Questions about this policy? Email expertmobiledetailing.ca@gmail.com or call (562) 760-3741.